At 7D Infotech, we are committed to delivering genuine laptop spare parts and accessories safely and on time. This Shipping Policy outlines our shipping process, delivery timelines, and important information regarding your order.

1. Order Processing

Orders are processed on Monday to Saturday during business hours.
Most orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Customers will receive an order confirmation once the order has been successfully placed.

2. Shipping Coverage

We currently ship products across India through trusted courier and logistics partners.

Delivery availability may vary depending on your location and courier service coverage.

3. Delivery Time

Estimated delivery timelines:

Odisha: 1–3 Business Days
Metro Cities: 2–5 Business Days
Other Locations: 3–7 Business Days
Remote Areas: 5–10 Business Days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.

4. Shipping Charges

Shipping charges are calculated based on the product, weight, dimensions, and delivery location.
Free shipping may be available on selected products or promotional offers.
Applicable shipping charges will be displayed during checkout before payment.

5. Order Tracking

Once your order has been shipped, you will receive:

Shipping confirmation
Tracking ID or AWB Number
Courier partner details

You can use the tracking information to monitor your shipment until delivery.

6. Delivery Guidelines

Please ensure:

Your shipping address is complete and accurate.
A valid mobile number is provided for delivery updates.
Someone is available to receive the package at the delivery address.

If delivery fails due to an incorrect address or repeated unsuccessful delivery attempts, additional shipping charges may apply for re-dispatch.

7. Packaging

All products are carefully inspected and securely packed to minimize the risk of damage during transit.

If you receive a package that appears damaged or tampered with, please notify the delivery personnel immediately and contact our support team.

8. Damaged or Missing Items

If your order arrives damaged, incomplete, or contains incorrect items:

Contact us within 48 hours of delivery.
Share your order number along with clear photos or videos of the package and product.
Our support team will investigate and provide an appropriate resolution, which may include replacement or refund as applicable.

9. Delayed Shipments

While we strive to deliver orders on time, delays may occasionally occur due to:

Natural disasters
Weather conditions
Transport disruptions
Public holidays
Courier operational issues
Government regulations

We appreciate your patience and will keep you informed of any significant delays.

10. International Shipping

Currently, 7D Infotech ships only within India. We do not offer international shipping at this time.

11. Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us.

7D Infotech

Address:
Plot No-266, Saheed Nagar, Bhubaneswar – 751007

Phone:
+91 8658989854
+91 8619645237

Email:
7d.infotech.bbsr@gmail.com

Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM

By placing an order with 7D Infotech, you acknowledge and agree to the terms outlined in this Shipping Policy.