Privacy Policy
At 7D Infotech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following information when you interact with our website or services:
- Full Name
- Mobile Number
- Email Address
- Address (if required)
- Device Brand & Model
- Service Request Details
- Payment Information (where applicable)
- IP Address and Browser Information
2. How We Use Your Information
We use your information to:
- Process service requests
- Contact you regarding repairs or inquiries
- Provide customer support
- Improve our products and services
- Send updates, offers, or promotional messages (only if you opt in)
- Generate invoices and maintain service records
3. WhatsApp Communication
If you contact us through WhatsApp or submit a service request using our WhatsApp booking form, your information will be used solely to provide customer support and service-related communication.
4. Cookies
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings at any time.
5. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only with:
- Authorized service technicians
- Payment service providers
- Delivery or courier partners
- Government authorities when required by law
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
7. Third-Party Services
Our website may contain links to third-party websites or services such as:
- Google Maps
- YouTube
- Payment Gateways
We are not responsible for the privacy practices of these external websites.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your service request
- Maintain service history
- Comply with legal obligations
- Resolve disputes
9. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for marketing communications
- Request a copy of your stored information
10. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us.
7D Infotech
Address:
Plot No-266, Saheed Nagar, Bhubaneswar – 751007
Phone:
+91 8658989854
+91 8619645237
Email:
7d.infotech.bbsr@gmail.com
Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
By using our website and services, you agree to the terms outlined in this Privacy Policy.